Prices are detailed on our prices page and are shown in
GBP, the only other cost is our standard delivery charge of 4.95 for 1 canvas 7.50 for 2 and postage
charges are FREE for 3 or more canvas's ordered with the same
destination address. Please note you do not have to be a registered PayPal
member to make payment and you may use credit or debit cards, PayPal is a secure
payment server so buy with confidence, it is not possible to collect your
canvas, all canvas's will be
posted..
Please note you do not have to be a registered PayPal member to make payment
(see details on page), however should you prefer to use Bank Transfer for
payment just let us know this can be arranged at no additonal charge. (it is not
possible to pick up your canvas, all canvas's will be posted to you)
Paypal
is a great way of paying for goods and one we have enjoyed for years, but now
for the legal bit - Please note that should you have any problems with paypal
please get in touch with their excellent customer services people as we can not
be held responsible for a problem outside our
control/site.
You may
also if you wish to do so, pay a deposit of only 50% of the total cost
(non-refundable) for your Photo to Painting, you will be provided with a proof
image of your completed painting and when you agree to go to the final stage the
remainder of the balance is payable - simple.
To take
advantage of this method just get in contact.
Photo
to painting - Satisfaction is guaranteed - if you are not completely satisfied
on receipt of your painting, we will give a part refund on return of that
painting, if returned to us both in its original packaging and within 10 days of
receipt. Your approval is sought at proof stage prior to you painting
production, therefore, no refund will be given if the reason you are unhappy is
because you would like a change in the painting. The part refund will be to the
value of 30% of the total painting cost.
This guarantee is for photo to
paintings only.
Photo
on canvas are not guaranteed as your approval of the image is sought prior to
canvas production. Your canvas will be produced based on that approved
image.
In both
cases above your canvas/painting is guaranteed against damage - on receipt
of your product please notifiy us withing 24 hours if the product is damaged,
return the product to us in its original packaging and a re-issue of your
canvas/painting will occur.
What are your delivery charges?
All Paintings and Canvas's have a flat fee of £4.95 for 1 canvas £7.50 for 2, £9.99 for 3
and postage is FREE for more than 3 canvas's ordered with the same
destination address to the UK , should you require the painting/canvas to be
shipped to a country outside the uk, please contact us for a very competitive
quote.
It
is not possible to collect your canvas, all canvas's will be posted
Our 'Photo to Painting' and 'Photo on Canvas' service is available
for delivery WORLDWIDE so if you want a photo to painting just let us know where
you want delivery and we can quote you.
Yes
you may, prices for photo to painting are shown here, please note the prices shown
are for one subject only and that if you require a painting with more than one
subject please refer to the following:
2
people add 15%,
3 add 20%,
4 to 5 people add 25%,
5+ ask for
quote.
Can i have more than one copy of my
painting?
Should you require a copy of your original painting you may
contact us within 28 days for a limited edition print at a reduced cost. This is
a time limited offer and will be invoiced separately should you wish another
painting. Just get in contact with us and we will send you a money request for
your painting with a discount of 40% of the original
cost.
Please note this offer is for 'Photo to Paintings' only and only
on sizes larger than 16"x12".
How will my order be delivered?
Mostly, we use Royal Mail's 1st class post and we always
obtain a certificate of posting. We also use a number of other courier services
for the larger and heavier shipments. As parcels are quite large, someone will
need to accept them in person. Should this be a problem at your home address, we
recommend providing an alternate address such as work
etc.
To
ensure your stretched canvas reaches you in the safest possible way, we will
wrap it with kraft paper before multiple wrapping with bubble wrap for extra
protection. All stretched images are marked "fragile". Should your print arrive
damaged in anyway, please notify us within 24 hours.
Due
to the size of the parcels someone may need to be around to accept
delivery.
(it is not possible to pick up your canvas, all canvas's will be
posted to you)
Our normal dispatch time is between 7 and 10 working days
for a 'photos on canvas' from receipt of an approved photo and cleared payment ,
this may be slightly longer if we are making any adjustments. However, the
majority of the time it will be sent a lot quicker. If you require your order
urgently please let us know and we will try to be accommodating. Photos to
paintings do take longer as the process of painting takes a considerable time
and each painting is unique, with that in mind please allow 5 weeks for
completion, we will try to keep well within these times but art is a tricky
business and im sure you will agree when you get your finished painting that it
was well worth the wait. Should our artist be unable to meet this timescale for
whatever reason, you will be advised before purchase.
Yes thats no problem, just let us know what you want removed, for
example blemishes on the skin, a hair in the wrong place, these small details
are removed on your request free of charge. If you should require large areas of
change in your photo please get in contact as there may be an additional charge
between 8 and 11 pounds depending on the amount of work involved for example
complete background removal.
How do i care for my canvas print / photo to
painting?
To maintain & increase the lifespan of your canvas, do
not expose to continuous, strong sunlight or moisture. Do not clean with a
wet/damp cloth; a light vacuum with the brush attachment will get rid of any
dust on the surface.
What is a copy
proof?
A copy proof takes the form of an image that will be sent to you for
approval prior to your canvas being made. You will be sent this by email or by a
link where you can download the image file. You should then inform
us (quoting any references given) that you formally approve the image and
wish to proceed with the transaction. Should you in the unlikely event not wish
to proceed to a full production we will refund you 30% of your initial payment
excluding any non-refundable deposit paid.
Should it be your wish not to proceed your painting/canvas will be kept
for you for upto 14 days. Should you return to fyneart.com and wish the painting
to go to its final stage within that time period, all you have to do is pay the
remainder of your balance. After the 14 days has passed your painting will still
be available to you although your original deposit will no longer be valid and
full payment will be required before delivery.
Please note that different monitors and TFT screens will have different
colour settings and therefore your copy proof may differ slightly to the
produced canvas.
Unfortunately this does pose a problem as we are in constant
contact with out clients by email, should you not have access to email on a
daily basis, it is regrettable, but we would have to decline your order with us.
What is the
difference between this other photo painting sites?
Simple, FyneArt.com uses an artist to paint the photo to paintings using
the latest digital equipment upon the very best digital canvas. Other 'so
called' digital painting sites use photo shop software to produce there
'paintings', their job is over in about an hour tops, our service takes
approximatiely 15 ot 23 hours for each painting to be completed. Art should not
cost the earth, it should be affordable and available to all, thats why
FyneArt is here, so that you have that option rather than go to a traditional
artist where your painting will cost in excess of 600 pounds and to boot you
will have at least a 4 to 6 month wait, anything less and your wasting your
money.
Unfortunately it is not possible to visit us, fyneart.com is a
business run from the family home, but dont worry, all questions are answered by
email or phone and to date there has not been one single complaint, infact we
have been highly praised for the level of contact and content we
provide.
Copyright
The customer also warrants that the subject matter to be printed
is not copyrighted by a third party. The customer also recognizes that because
matter does not have to bear a copyright notice in order to be protected by
copyright law, absence of such notice does not necessarily assure a right to
reproduce. The customer further warrants that no copyright notice has been
removed from any material used in preparing the subject matter for reproduction.
To support these warranties, the customer agrees to indemnify and hold the
company fyneart.com, its owners, employees or directors harmless for all
liability, damages, and legal fees that may be incurred in any legal action
connected with copyright infringement involving the work produced or
provided.
Therefore by sending us your image, you are automatically
acknowledging that you are the copyright owner of that image, or have obtained
permission from the copyright owner in written form, which permits us to use
that image in accordance with your order. All paintings done by
fyneart.com are copyrighted by fyneart.com and we retain the right to use any
image in any future promotions (unless stated by the client that this is not
their wish).
All
content on this website is protected under copyright -
İFyneArt.com 2009.
All rights reserved, Fyneart.com is
a registered UK company
Terms
and Conditions
Privacy
Policy
