Prices are detailed on our prices page
and are shown in GBP, the only other cost is our standard delivery charge of
4.95 for 1 canvas 7.50 for 2 and postage charges are FREE for
3 or more canvasses ordered with the same destination address. Please note
you do not have to be a registered PayPal member to make payment and you may use
credit or debit cards, PayPal is a secure payment server so buy with
confidence, it is not possible to collect your canvas, all
canvasses will be
posted.. Please note you do not have to be a registered PayPal member to
make payment (see details on page), however should you prefer to use Bank
Transfer for payment just let us know this can be arranged at no additional
charge. (it is not possible to pick up your canvas, all canvasses will be posted
to you)
Paypal
is a great way of paying for goods and one we have enjoyed for years, but now
for the legal bit - Please note that should you have any problems with paypal
please get in touch with their excellent customer services people as we can not
be held responsible for a problem outside our
control/site.
You may
also if you wish to do so, pay a deposit of only 50% of the total cost
(non-refundable) for your Photo to Painting, you will be provided with a proof
image of your completed painting and when you agree to go to the final stage the
remainder of the balance is payable - simple.
To take
advantage of this method just get in contact.
Satisfaction is guaranteed - if you are not completely satisfied
on receipt of your painting, we will give a part refund on return of that
painting, if returned to us both in its original packaging and within 10 days of
receipt. Your approval of the proof image is sought at proof stage and prior
to canvas production, therefore no refund can result unless a flaw is
identified with the manufacturing process. The part refund will be to the value
of 30% of the total cost.
This guarantee is for photo to paintings
only.
Your
canvas/painting is guaranteed against damage - on receipt of your product
please notify us within 24 hours if the product is damaged, return the product
to us in its original packaging and a re-issue of your canvas/painting will
occur.
What are your delivery charges?
All Paintings and Canvasses have a flat
fee of £4.95 for 1 canvas £7.50 for 2, £9.99 for 3 and postage
is FREE for more than 3 canvasses ordered with the same destination
address to the UK , should you require the painting/canvas to be shipped to a
country outside the uk, please contact us for a very competitive quote.
It is not possible to collect your canvas, all canvasses will be
posted
Available for delivery WORLDWIDE so if you want a photo to painting just
let us know where you want delivery and we can quote you.
Yes you may, prices for photo to painting are
shown here, please note the prices shown are for one subject only and that
if you require a painting with more than one subject please refer to the
following:
2 people add 15%,
3 add 20%,
4 to 5 people add 25%,
5+ ask for
quote.
Can i have more than one copy of my
painting?
Should you require a copy of your original painting you may contact us
within four calendar months for a limited edition print at a reduced cost. This
is a time limited offer and will be invoiced separately. Just get in contact
with us and we will send you a money request for your painting with a discount
of 60% of the original cost.
Mostly, we use Royal Mail's 1st class post and we always
obtain a certificate of posting. We also use a number of other courier services
for the larger and heavier shipments. As parcels are quite large, someone will
need to accept them in person. Should this be a problem at your home address, we
recommend providing an alternate address such as work
etc.
To ensure your stretched canvas reaches you in the safest possible
way, we will wrap it with kraft paper before multiple wrapping with bubble wrap
for extra protection. All stretched images are marked "fragile". Should your
print arrive damaged in anyway, please notify us within 24
hours.
Due
to the size of the parcels someone may need to be around to accept
delivery.
(it is not possible to pick up your canvas, all canvasses will be
posted to you)
Our normal dispatch time is between 7 and 10 working days
for any product excluding our 'photo to paintings' from receipt of an approved
photo and cleared payment , this may be slightly longer if we are making any
adjustments. However, the majority of the time it will be sent a lot quicker. If
you require your order urgently please let us know and we will try to be
accommodating. Photos to paintings do take longer as the process of painting
takes a considerable time and each painting is unique, with that in mind please
allow for a further 7 days for completion, we will try to keep well within
these times but art is a tricky business and I am sure you will agree when you
get your finished painting that it was well worth the wait. Should our artist be
unable to meet this time scale for whatever reason, you will be advised before
purchase.
Yes that's no
problem, just let us know what you want removed, for example blemishes on the
skin, a hair in the wrong place, a camera date. These small details are removed
on your request totally free of charge. If you should require larger areas of
change in your photo please get in contact as there may be an additional charge
between 8 and 11 pounds depending on the amount of work involved, for example -
complete background removal.
Please note that art work
completed on your original image in order to complete your order
remains the property of fyneart.com, the art work will not be used for any other
purpose unless prior written approval has been sought.
You may request a
full resolution copy of the completed image (available by download only),
the cost of which is 50 pounds sterling. This cost excludes our digital
painting service which costs 90 pounds sterling. These costs
are charged separately or alternatively to your canvas print order.
Should you wish only the completed image file, you may purchase
that image from us at the prices quoted above. Should you return to us to
have your image produced on canvas at a later date, that canvas will
be charged at the current prices as defined on our price page and
relative to its product origin ie. a photo to canvas or photo to
painting product.
How do i care for
my canvas?
To maintain & increase the lifespan of your canvas, do
not expose to continuous, strong sunlight or moisture. Do not clean with a
wet/damp cloth; a light vacuum with the brush attachment will get rid of any
dust on the surface.
What is a copy
proof?
A copy proof takes the form of an image that will be sent to you for
approval prior to your canvas being made. You will be sent this by email or by a
link where you can download the image file. You should then inform
us (quoting any references given) that you formally approve the image and
wish to proceed with the transaction. Should you in the unlikely event not wish
to proceed to a full production we will refund you 30% of your initial payment
excluding any non-refundable deposit paid.
Should it be your wish not to proceed your painting/canvas will be kept
for you for up to 14 days. Should you return to fyneart.com and wish the
painting to go to its final stage within that time period, all you have to do is
pay the remainder of your balance. After the 14 days has passed your painting
will still be available to you although your original deposit will no longer be
valid and full payment will be required before delivery.
Please note that different monitors and TFT screens will have different
colour settings and therefore your copy proof may differ slightly to the
produced canvas.
Unfortunately this does pose a problem as we
are in constant contact with out clients by email, should you not have access to
email on a daily basis, it is regrettable, but we would have to decline your
order with us.
What is the difference between this and other photo painting
sites?
Simple, FyneArt.com uses an artist to paint the photo
to paintings using the latest digital equipment upon the very best digital
canvas. Other 'so called' digital painting sites use photo shop software
to produce their 'paintings', their job is over in about an 10 to 15 minutes.
Art should not cost the earth, it should be affordable and available to
all, that's why FyneArt.com is here, so that you have that option rather than go
to a traditional artist where your painting will cost in excess of 600 pounds
and you will have to at least wait 4 to 6 months for your painting,
anything less and your wasting your
money.
Unfortunately it is not possible to visit us, fyneart.com is a
business run from the family home, but do not worry, all questions are answered
by email or phone and to date there has not been one single complaint, in fact
we have been highly praised for the level of contact and content we
provide.
Copyright
The customer also warrants that the subject matter to be printed
is not copyrighted by a third party. The customer also recognizes that because
matter does not have to bear a copyright notice in order to be protected by
copyright law, absence of such notice does not necessarily assure a right to
reproduce. The customer further warrants that no copyright notice has been
removed from any material used in preparing the subject matter for reproduction.
To support these warranties, the customer agrees to indemnify and hold the
company fyneart.com, its owners, employees or directors harmless for all
liability, damages, and legal fees that may be incurred in any legal action
connected with copyright infringement involving the work produced or
provided.
Therefore by sending us your image, you are automatically
acknowledging that you are the copyright owner of that image, or have obtained
permission from the copyright owner in written form, which permits us to use
that image in accordance with your order. All paintings done by
fyneart.com are copyrighted by fyneart.com and we retain the right to use any
image in any future promotions (unless stated by the client that this is not
their wish).
All content on this website is protected under copyright
- İFyneArt.com 2009-2011.
All rights reserved, Fyneart.com
is a registered UK company
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