Prices are detailed on our prices page and are shown in GBP,
the only other cost is our standard delivery charge of 4.95 for 1 canvas 7.50 for 2 and postage charges
are FREE for 3 or more canvas's ordered with the same destination
address. Please note you do not have to be a registered PayPal member to make
payment and you may use credit or debit cards, PayPal is a secure payment server
so buy with confidence, it is not possible to collect your canvas,
all canvas's will be
posted..
Please note you do not have to be a registered PayPal member to make payment
(see details on page), however should you prefer to use Bank Transfer for
payment just let us know this can be arranged at no additonal charge. (it is not
possible to pick up your canvas, all canvas's will be posted to you)
Paypal is a
great way of paying for goods and one we have enjoyed for years, but now for the
legal bit - Please note that should you have any problems with paypal please get
in touch with their excellent customer services people as we can not be held
responsible for a problem outside our control/site.
You may
also if you wish to do so, pay a deposit of only 50% of the total cost
(non-refundable) for your Photo to Painting, you will be provided with a proof
image of your completed painting and when you agree to go to the final stage the
remainder of the balance is payable - simple.
To take
advantage of this method just get in contact.
Photo
to painting - Satisfaction is guaranteed - if you are not completely satisfied
on receipt of your painting, we will give a part refund on return of that
painting, if returned to us both in its original packaging and within 10 days of
receipt. Your approval is sought at proof stage prior to you painting
production, therefore, no refund will be given if the reason you are unhappy is
because you would like a change in the painting. The part refund will be to the
value of 30% of the total painting cost.
This guarantee is for photo
to paintings only.
Photo
on canvas are not guaranteed as your approval of the image is sought prior to
canvas production. Your canvas will be produced based on that approved
image.
In both
cases above your canvas/painting is guaranteed against damage - on receipt
of your product please notifiy us withing 24 hours if the product is damaged,
return the product to us in its original packaging and a re-issue of your
canvas/painting will occur.
What are your
delivery charges?
All Paintings and Canvas's have a flat fee of £4.95 for 1 canvas £7.50 for 2, £9.99 for 3
and postage is FREE for more than 3 canvas's ordered with the same
destination address to the UK , should you require the painting/canvas to be
shipped to a country outside the uk, please contact us for a very competitive
quote.
It is not possible to collect your
canvas, all canvas's will be posted
Our 'Photo to Painting' and 'Photo
on Canvas' service is available for delivery WORLDWIDE so if you want a
photo to painting just let us know where you want delivery and we can quote
you.
Yes you may, prices for photo to painting are shown here, please note the prices shown are for one subject
only and that if you require a painting with more than one subject please refer to
the following:
2 people add 15%,
3
add 20%,
4 to 5 people add 25%,
5+ ask for quote.
Can i have more than one copy of my
painting?
Should you require a copy of your original painting you may
contact us within 28 days for a limited edition print at a reduced cost. This is
a time limited offer and will be invoiced separately should you wish another
painting. Just get in contact with us and we will send you a money request for
your painting with a discount of 40% of the original cost.
Please note this offer is for 'Photo to Paintings' only and only
on sizes larger than 16"x12".
How will my order
be delivered?
Mostly, we use Royal Mail's 1st class post and we always obtain a
certificate of posting. We also use a number of other courier services for the
larger and heavier shipments. As parcels are quite large, someone will need to
accept them in person. Should this be a problem at your home address, we
recommend providing an alternate address such as work
etc.
To
ensure your stretched canvas reaches you in the safest possible way, we will
wrap it with kraft paper before multiple wrapping with bubble wrap for extra
protection. All stretched images are marked "fragile". Should your print arrive
damaged in anyway, please notify us within 24 hours.
Due
to the size of the parcels someone may need to be around to accept
delivery.
(it is not possible to pick up your canvas, all canvas's
will be posted to you)
Our normal
dispatch time is between 7 and 10 working days for a 'photos on canvas' from
receipt of an approved photo and cleared payment , this may be slightly longer
if we are making any adjustments. However, the majority of the time it will be
sent a lot quicker. If you require your order urgently please let us know and we
will try to be accommodating. Photos to paintings do take longer as the process
of painting takes a considerable time and each painting is unique, with that in
mind please allow 5 weeks for completion, we will try to keep well within these
times but art is a tricky business and im sure you will agree when you get your
finished painting that it was well worth the wait. Should our artist be unable to meet this
timescale for whatever reason, you will be advised before purchase.
Yes
thats no problem, just let us know what you want removed, for example blemishes
on the skin, a hair in the wrong place, these small details are removed on your
request free of charge. If you should require large areas of change in your
photo please get in contact as there may be an additional charge between 8 and
11 pounds depending on the amount of work involved for example complete
background removal.
How do i care for my canvas print / photo to
painting?
To maintain & increase the
lifespan of your canvas, do not expose to continuous, strong sunlight or
moisture. Do not clean with a wet/damp cloth; a light vacuum with the brush
attachment will get rid of any dust on the surface.
What is a copy
proof?
A copy proof takes the form of
an image that will be sent to you for approval prior to your canvas being made.
You will be sent this by email or by a link where you can download the image
file. You should then inform us (quoting any references given) that
you formally approve the image and wish to proceed with the transaction. Should
you in the unlikely event not wish to proceed to a full production we will
refund you 30% of your initial payment excluding any non-refundable deposit
paid.
Should
it be your wish not to proceed your painting/canvas will be kept for you for
upto 14 days. Should you return to fyneart.com and wish the painting to go to
its final stage within that time period, all you have to do is pay the remainder
of your balance. After the 14 days has passed your painting will still be
available to you although your original deposit will no longer be valid and full
payment will be required before delivery.
Please
note that different monitors and TFT screens will have different colour settings
and therefore your copy proof may differ slightly to the produced
canvas.
Unfortunately this does pose a problem as we are in
constant contact with out clients by email, should you not have access to email
on a daily basis, it is regrettable, but we would have to decline your order with
us.
What is the difference between this other photo painting
sites?
Simple, FyneArt.com uses an artist to paint the photo to
paintings using the latest digital equipment upon the very best digital
canvas. Other 'so called' digital painting sites use photo shop software
to produce there 'paintings', their job is over in about an hour tops, our service takes approximatiely 15 ot 23 hours
for each painting to be completed. Art
should not cost the earth, it should be affordable and available to all, thats
why FyneArt is here, so that you have that option
rather than go to a traditional artist
where your painting will cost in excess of
600 pounds and to boot you will have at least
a 4 to 6 month wait, anything less and your wasting your
money.
Unfortunately it is not possible to visit us, fyneart.com
is a business run from the family home, but dont
worry, all questions are answered by email or phone and to date there has not
been one single complaint, infact we have been highly praised for the level of
contact and content we provide.
Copyright
The customer also warrants that the subject matter to be printed is not copyrighted
by a third party. The customer also recognizes that because matter does not
have to bear a copyright notice in order to be protected by copyright law, absence
of such notice does not necessarily assure a right to reproduce. The customer further
warrants that no copyright notice has been removed from any material
used in preparing the subject matter for reproduction. To support these warranties,
the customer agrees to indemnify and hold the company fyneart.com, its owners,
employees or directors harmless for all liability, damages, and legal fees that may
be incurred in any legal action connected with copyright infringement involving
the work produced or provided.
Therefore by
sending us your image, you are automatically acknowledging that you are the
copyright owner of that image, or have obtained permission from the copyright
owner in written form, which permits us to use that image in accordance with
your order. All paintings done by fyneart.com are copyrighted by
fyneart.com and we retain the right to use any image in any future promotions
(unless stated by the client that this is not their wish).
All content
on this website is protected under copyright
- İFyneArt.com 2009.
All rights reserved, Fyneart.com is a registered UK
company
